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AEGLIX MIND

Intelligence for Africa and the Gulf

Platform help

Frequently asked questions

Understand the tools, the evidence behind their results, and how your data is handled.

What can I do with AEGLIX MIND?

Platform

Use Guardian to scan URLs, Intel to browse threat indicators, CVEs to research vulnerabilities, News to follow reporting, Investigate to look up indicators, and Campaigns to review sourced campaign intelligence. Product availability and coverage depend on the data and services currently available.

Do I need an account to scan a URL?

Guardian

The public scanner supports anonymous use with a browser-generated session identifier for history. Keep that identifier private: it controls access to your anonymous history. Rate limits apply. Where account access is available, signed-in history belongs to that account.

How should I interpret risk and confidence?

Guardian

Guardian reports LOW, MEDIUM or HIGH risk from the available scan signals. A LOW result is not a safety guarantee. Provider verdicts can disagree or be unavailable. Nemotron assessment confidence is certainty in its assessment, not a maliciousness score; read the explanation and source evidence alongside the number.

What does NVIDIA Nemotron add?

Guardian

When enabled and available, Nemotron receives the submitted URL and available scan context, including provider verdicts, machine-learning output and relevant prior scan summaries. It returns a separate analysis, risk flags, inconsistencies and recommendation. If it fails, Guardian can still return its underlying scan result.

What are deep scanning, bulk scanning and caching?

Guardian

Deep scanning fetches supported public webpage content and checks content signals; it does not provide full browser execution or malware sandboxing. Bulk scanning accepts up to 10 URLs per request. Recent results may be cached; use Rescan when you need a fresh check.

Are my submissions stored or sent to other services?

Privacy

Submitted URLs, results and related history are stored. Depending on the check, URLs, domains, IPs or hashes are sent to threat providers; enabled AI analysis shares scan context with NVIDIA. Do not submit private links, password resets, credentials or personal access tokens. See the Privacy Policy for details.

Who can see my scan history, and how do I clear it?

Privacy

History and investigation queries that use saved scans are scoped to your account or anonymous session, not exposed as another user’s history. Clearing history deletes the accessible saved scan records and their associated feedback. It does not recall data already sent to providers or automatically remove caches, operational logs or backups.

How live are the feeds?

Intelligence

The pages periodically refresh available source snapshots. Source publication times, caching, rate limits and outages affect freshness. OTX and CISA report ingestion is scheduled separately, normally every 15 minutes while the worker runs; a sleeping host can pause it. A refreshed page does not mean every upstream source just published new data.

Why do incoming OTX or CISA reports not immediately appear as campaigns?

Campaigns

Incoming reports enter a private review inbox. OTX pulses are indicator collections and CISA advisories may describe vulnerabilities rather than campaigns. Only reviewed records are published as campaigns. Historical MITRE ATT&CK entries remain historical; missing actor, victim or impact information is not invented.

What does “no history” mean, and which indicators can I search?

Investigate

You can search URLs, domains, IPs, email addresses and MD5, SHA-1 or SHA-256 hashes. Results depend on available public feed matches, reviewed campaign indicators and your own saved scans. A lookup does not automatically run a new Guardian scan. No match means no evidence was found in that coverage, not that the indicator is safe.

Can I export or block an indicator?

Investigate

Investigation reports can be downloaded as JSON, CSV, PDF or a STIX bundle. STIX export is not a hosted TAXII service. Copying an indicator or downloading a blocklist does not enforce a block on your network; apply it through your own security tools after review.

Does a CVSS score or news story establish my own risk?

CVEs and news

CVSS describes vulnerability severity; it does not establish whether your software version is affected or your system has been exploited. Check vendor advisories and CISA known-exploited context. News summaries and external articles belong to their original publishers and can change after aggregation.

How do I report a wrong result or a security issue?

Support

Use Guardian’s feedback controls for a correct verdict, false positive or missed threat. Feedback helps research and evaluation; it does not automatically retrain a model or change a verdict. For intelligence corrections, privacy requests or security disclosures, use the Contact page.